By accessing or using our website, services, or products, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.

1. Scope of Services and Resources

• We provide interior design services, which may include, but not limited to, e-design, consultations, and styling, as outlined on our website. Specific terms for these services are detailed in client contracts, which take precedence over this document.

• We also provide downloadable resources (“Resources”), available for free or purchase.

2. Use of Resources

By purchasing or downloading our Resources, you agree that:

• They are for personal, non-commercial use only.

• You will not distribute, reproduce, or modify the Resources without prior written consent.

• We grant you a limited, revocable, non-transferable license to use the Resources solely for their intended purpose.

3. User Responsibilities

You agree to:

• Provide accurate and up-to-date information when engaging with our services.

• Use our services, website, and Resources for lawful purposes only.

• Not attempt to copy, modify, or distribute any of our materials without written permission.

4. Payments and Refunds

• Payments for services are due as specified in our pricing and invoicing terms. Accepted payment methods are specified on our website or detailed in our client contracts where applicable.

• Resources: Refunds are not offered for downloadable products unless required by applicable law.

• Cancellations or refunds for services are governed by individual client contracts and our policies outlined during the booking process.

5. Intellectual Property

All content on our website, including Resources, text, graphics, and design work, is owned by or licensed to Haven & Wildfleur Interiors. You may not reproduce, distribute, or use this content without explicit permission.

6. Disclaimers

• Services: All services are provided “as is,” and we do not guarantee specific results.

• Resources: These are informational and should not be considered as personalised advice. We are not liable for how you use this information.

• We are not responsible for third-party contractor work, even if sourced or recommended by us.

7. Limitation of Liability

To the maximum extent permitted by law, Haven & Wildfleur Interiors is not liable for indirect, incidental, or consequential damages resulting from the use of our website, services, or Resources.

8. Third-Party Tools and Links

Our website may feature tools or links to third-party websites. We are not responsible for their content, functionality, or privacy practices.

9. Jurisdiction and Disputes

• These Terms are governed by the laws of Singapore.

• Any disputes arising out of or relating to these Terms shall first be resolved through good faith negotiations. If no resolution is reached, disputes shall be submitted to arbitration or the appropriate courts of Singapore.

10. Force Majeure

We shall not be held liable for delays or failure to perform our obligations under these Terms due to circumstances beyond our control, including but not limited to natural disasters, government restrictions, strikes, internet outages, or failure of third-party services.

11. Indemnification

You agree to indemnify and hold harmless Haven & Wildfleur Interiors, its affiliates, and employees from any claims, damages, liabilities, or expenses (including legal fees) arising from:

• Your use of our website, services, or Resources.

• Violation of these Terms or misuse of our intellectual property.

12. Changes to Terms

We reserve the right to update these Terms at any time. The latest version will be posted on our website.

13. Contact Us

For questions or concerns, please contact us at:

• Email: hello@havenwildfleur.com